Omg casino's Terms & Conditions — Know it, understand it, then play.

1General Terms & Eligibility

By accessing and using the OMG Casino website and services, you are deemed to have agreed to these Terms and Conditions. These terms form a legally binding agreement between OMG Casino and its users.

These Terms and Conditions are subject to change from time to time. Continued use of the platform following any updates will be taken as your acceptance of the revised terms. We recommend checking this page regularly.

OMG Casino only operates in regions where online gaming is legally permitted. Users who access the platform from a restricted area do so entirely at their own risk.

2Account Registration & Verification

To open an account at omg casino, you must provide accurate and complete information. Registering with false details may result in account closure and forfeiture of funds at any time.

• Each individual may register a maximum of one account.
• If members of the same household share a device or network, this must be disclosed in advance.
• Verification of the email address and mobile number provided at registration is mandatory.
• KYC verification must be completed before any withdrawal — a copy of your national ID or passport will be required.
• It is entirely the user's responsibility to keep their account password secure.

3Bonus & Promotion Terms

Omg casino offers welcome bonuses, reload bonuses, free spins, and other promotional offers from time to time. Each offer is subject to specific terms and forms part of these Terms & Conditions.

The key bonus terms are outlined below:

• A wagering requirement (typically 20x–35x) must be met before any bonus winnings can be withdrawn.
• Bonuses will typically expire if not used within 30 days of being issued.
• The same promotion cannot be claimed more than once.
• Bonus contribution rates may vary between Sports Betting and casino games.
• The maximum bet amount from bonus balance will be specified in the relevant promotion's terms.
• OMG Casino reserves the right to modify or cancel any bonus offer at any time.

4Deposit & Withdrawal Policy

Omg casino supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and other mobile banking services, as well as bank transfer. All financial transactions are governed by these Terms & Conditions.

• Minimum deposit amounts vary by payment method — refer to the payment page for details.
• Deposits are typically credited to your account instantly.
• Withdrawals are processed within 24–72 hours; however, delays may occur if KYC verification has not been completed.
• Deposits and withdrawals must be made using the same payment method.
• Under our Anti-Money Laundering policy, additional verification may be required for large transactions.
• Currency conversion will be applied at the rate set by the payment service provider.

5Gaming Rules & Fair Play

All games at omg casino use internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random. There is no possibility of manipulating any game result.

• Each game has its own specific rules — please read them before you play.
• In Live Casino games, the dealer's decision is final.
• If a game is interrupted due to a technical issue, omg casino reserves the right to void that round and refund the bet.
• Bets placed on Sports Betting cannot be modified once they have been confirmed.
• Where cash-out is available, separate terms apply.

6Prohibited Activities

The following activities are strictly prohibited on the omg casino platform. Any violation may result in permanent account closure and forfeiture of funds.

• Creating or operating multiple accounts.
• Placing bets with the deliberate intent of abusing bonuses.
• Using bots, scripts, or automated software.
• Using the platform for money laundering or any illegal activity.
• Colluding with other players in a fraudulent manner.
• Attempting to hack or gain unauthorized access to the omg casino system.
• Using a false identity or a third-party payment method.

7Responsible Gaming Policy

OMG Casino believes gaming should be a source of enjoyment, not addiction. That's why we actively promote responsible gaming and provide players with a range of tools to help them stay in control.

• Deposit Limit: Set a daily, weekly, or monthly cap on your deposits.
• Session Limit: Set a limit on how long you play in a single session.
• Self-Exclusion: The option to close your account for a set period of time.
• Cooling-Off Period: An option to take a temporary break from gaming.

If you feel you may have a gambling problem or need support, please reach out to the omg casino support team. For more information, visit our Responsible Gaming Page View.

8Account Closure & Suspension

Players may request account closure at any time. Simply email our support team and your account will be closed within 72 hours.

Omg casino reserves the right to suspend or close accounts for the following reasons:

• Violation of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Providing false information.
• Regulatory authority guidelines.

If an account is closed and a valid balance remains, it will be returned following the designated process.

9Dispute Resolution Process

If a dispute arises, please contact the omg casino support team in the first instance. We aim to resolve all complaints within 7 business days.

• Written complaints: email us at support@omgcasino.net.
• A ticket number will be issued once your complaint has been submitted.
• If you are not satisfied with the support team's resolution, the matter can be escalated to a higher authority.
• In the event of an unresolved dispute, arbitration by the licensing authority will be sought.

10Changes & Updates to Terms

OMG Casino reserves the right to update these Terms and Conditions at any time. For significant changes, registered users will be notified in advance via email.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.

These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.